If you are not happy with the service provided by Money Buckets, Please contact our Dispute Resolution manager on (02) 4369 6287 or email info@moneybuckets.com.au
It is our policy to confirm receipt of your complaint within one working day and have a resolution within three to seven days.
If you are not happy with the outcome of your complaint, you have the option to contact:
Australian Financial Complaints Authority (AFCA) Tel 1800 931 678
If appropriate, we may also refer Home Loan Disputes to FAST (Financial and Systems Technology Pty Ltd) our Finance Aggregator, for independent consideration or input.
Customer Enquiries: 1800 825 010
Admin Office: 0243696287
Email: info@moneybuckets.com.au
Post: PO Box 6100, Kincumber, NSW, 2251
Money Buckets ™ is a Trademark of Starlight Home Loans T/as Fast Debt Help
ABN: 94 145 613 056
Credit Lic 388809
Established 2010
MFAA membership 319292
Affiliates: Second Step Administration RDAA 1668
The Rite Place Pty Ltd trading as Debtrite