DISPUTES & CLAIMS

If you are not happy with the service provided by Money Buckets, Please contact our Dispute Resolution manager on (02) 4369 6287 or email info@moneybuckets.com.au

It is our policy to confirm receipt of your complaint within one working day and have a resolution within three to seven days.

If you are not happy with the outcome of your complaint, you have the option to contact:

Australian Financial Complaints Authority (AFCA) Tel 1800 931 678

If appropriate, we may also refer Home Loan Disputes to FAST (Financial and Systems Technology Pty Ltd) our Finance Aggregator, for independent consideration or input.

Contact Us

Customer Enquiries: 1800 825 010

Admin Office: 0243696287

Email: info@moneybuckets.com.au

Post: PO Box 6100, Kincumber, NSW, 2251

Credentials

Money Buckets ™ is a Trademark of Starlight Home Loans T/as Fast Debt Help

ABN: 94 145 613 056

Credit Lic 388809

Established 2010

MFAA membership 319292

Affiliates: Second Step Administration RDAA 1668

The Rite Place Pty Ltd trading as Debtrite