"Keep communication lines open if there is a problem"


What Happens If I can't make a Repayment on my Loan or Credit Card?

Debts aren’t generally passed onto a collections department when you miss one payment or pay a few days later than you should have done.  While different lenders will have their own process, typically you need to have missed several payments and not responded to letters and calls before an account will be passed onto collections.  

If you feel you are getting into financial difficulty then you should look to contact your lender prior to missing any payments, to enquire as to whether you may be able to take a payment holiday, apply for hardship, or to discuss a repayment plan within your budget.  If you can negotiate an agreement, this will usually prevent an account from being passed to a collections department as you have been pro active in dealing dealt with your financial problems and contacted your lender and brokered a repayment proposal or granted a payment holiday.

Individuals who do not face up to their financial difficulties and look to avoid dealing with them are more typically those who see their accounts passed to collections.  If this is your situation and you are getting lots of calls from creditors or collection agencies asking for money and this is proving too difficult or you are not getting the help you require, its time to ring Money Buckets and get HELP. 

If you do nothing this is What Happens Next: 

If your account has been passed onto a collections department, your credit history will already have taken a hit and your account might already be considered to be in default.  When your account is first passed on, you will usually receive a letter or email explaining that the collections department is now dealing with your account and a request for you to get in contact.  While the thought of dealing with a collections department might seem intimidating, they are normally looking to work to resolve the situation for both parties.  A collections agent may even come to your home and request a face-to-face meeting at your home to discuss what options are available to you and how they can work on a payment plan.  

If you are uncomfortable speaking to a collections department on the phone, write to them explaining that you would prefer all correspondence to be in writing. You should aim to deal with your account with the collections department and come up with an acceptable repayment plan. This won’t change the missed payments or defaults on your credit file, but it will help you to work towards paying off your debt without the issue escalating further.

If things are becoming too hard to handle, especially when there is multiple collection agencies chasing you, give Money Buckets a call to take over on your behalf.

Failure to acknowledge the debt or to engage with a collections department could then lead to further action being taken.

Legal Action and Court Judgements

The next step a collections department will make is to pursue action through the courts to acquire a judgment and enforce the debt to ensure it is paid.  Having court writs on your credit history can be hugely damaging, so you should look to avoid this outcome at all costs. You will have enough opportunity to deal with your account prior to legal action being taken, and if you are genuine about dealing with your debts or have Money Buckets negotiating on your behalf, there is no reason for this step to be necessary.

Read more on Court Judgements

As well as the additional damage a court writ will cause to your credit history, you will also be dealing with the stress of a legal case and potentially have to pay out sums of money for legal representation.  Your wage could even been garnisheed under some circumstances to repay your debts, leaving you in a dire situation financially for an extended period of time.  

While no-one wants to encounter financial difficulties, sometimes it is a fact of life and we need to deal with it. By being proactive and speaking to your lenders and looking to deal positively with the situation, you will be able to avoid your debts ever being passed to a collections department, and prevent additional damage to your credit history.  At Money Buckets we deal with Collection Agencies every day, we are good at applying for hardship and working on a budget you can maintain.  Give us a call to discuss how we might be able to help you - 1800 825 010.  

Contact Us

Customer Enquiries: 1800 825 010

Admin Office: 0243696287

Email: info@moneybuckets.com.au

Post: PO Box 6100, Kincumber, NSW, 2251


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Established 2010

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